http://www.techdarkside.com/zendesk-example-how-to-un-piss-off-a-customer Struggles of a Self-Taught Coder Sat, 04 Sep 2010 11:04:58 -0700 hourly 1 http://wordpress.org/?v=3.0.1 http://www.techdarkside.com/zendesk-example-how-to-un-piss-off-a-customer/comment-page-1#comment-17253 Music SE Tue, 20 Jul 2010 06:45:14 +0000 http://www.techdarkside.com/?p=464#comment-17253 The answer was personalized. You feel that you haven't received an automatical question. And it really improves the situation and impression. The answer was personalized. You feel that you haven't received an automatical question. And it really improves the situation and impression.

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